Re: spam-filtering policy

["Thomas Choi" <tchoi () nortel com>]

Mike Peppard wrote:
> I'd also recommend the white list be specific to individual email accounts and your employees have an easy way to add 
> or remove entries from their white list.
>   
One problem with this approach is that most spams these days are sent 
with a forged sender address.  Personally, I'd suggest whitelisting IP 
addresses instead.

> It could be an auto reply from your company that triggered the list or it could be that you're an open relay, or perhaps 
> you're not giving an spf per RCF4408 or a combination of problems that triggered an alert. Being from Asia as you are, you 
> might want to let their email administrator know that banning that whole IP range will limit their ability to do business.
>   
My guess is that their mail server was caught sending spam and was 
listed on a third party blacklist that the recipient's organization was 
using.  However, I agree that the sender should contact the recipient's 
e-mail administrator and work with them to determine why their mail 
cannot get through.