Re: Snort Users Yahoo Group

[Jeff Nathan <jeff () snort org>]

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Yes, you're right.

the list is slow.  Primary reasons?  The components most users want to get 
running are poorly documented and instead asking the authors of these 
systems for more complete documentation, sending a message to the support 
list for said component (Snortcenter, etc) or searching the mailing list 
archives of this list, people post directly to snort-users.  Sourceforge is 
also a bit slow but for a free service it's rather remarkable.

In any case, the bulk of the traffic on this list is newbie traffic asking 
how to get ACID and/or snortcenter running.  There are only a few 
reasonable solutions to the problem.  Ask the developers of these 
components to write more documentation, ask the authors of these components 
to create their own support lists, create a snort-newbies list, send out a 
daily reminder to list members to search the archives BEFORE posting, ask 
the user community to contribute high quality documentation on these 
components or switch to a moderated list.  Without a change in the near 
future in the way the list is utilized by users I fear a moderated list may 
be the only viable solution,  Either that or this list will fade into 
obscure uselessness.

So, I encourage you to setup a Yahoo list, especially if it's for newbie 
questions.  I hate to think moderation is the only way to train users to 
search the archives before sending a message that's been answered countless 
times in the past.


I also encourage the readers of this list to encourage newbies to search 
the archives.  Be cordial but firm.  This is a community effort.  If any of 
you are feeling particularly ambitious, high quality documentation on the 
aforementioned components would be a big help.

- -Jeff

- --On Thursday, June 19, 2003 16:14:00 -0400 Rodney Green 
<rgreen () trayerproducts com> wrote:

> The snort users list has gotten to be very slow. When a user is looking
> for help with something they have to wait as much as an hour or two to
> get a first response. It would be nice to have something a little more
> responsive than the current users list.
>
>
>
> > On Thu, Jun 19, 2003 at 02:34:51PM -0400, Rodney Green wrote:
> > > I created a Snort Users Yahoo Group. Feel free to join.
> > >
> > > http://groups.yahoo.com/group/snortusers/
> >
> > I've got to ask, whats the point?  I can see local snort users groups,
> > since they can have real meetings, presentations, install-fests, and
> > have actual face time with other people that use snort in their area.
> >
> > There is an IRC community for interactive online discussions and 3
> > mailing lists already for the "Internet user group".
> >
> > What doesn't this provide that you are after?
> >
> > -brian
>
>
>
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- --
http://cerberus.sourcefire.com/~jeff       (pgp key available)
"Great spirits have always encountered violent opposition from mediocre
minds."
- - Albert Einstein
    
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