PaulDotCom mailing list archives

Re: Email Policy Changes -- encourage im instead of email


From: Bugbear <gbugbear () gmail com>
Date: Tue, 18 Jan 2011 21:18:25 -0500

Our attorneys say IM is also discoverable

On Tue, Jan 18, 2011 at 4:21 PM, teacher1st <teacher1st () bellsouth net> wrote:
Hello People,

The problem may be wrong technology.  Perhaps in many instances IM should be
used rather than email.

At the last company I worked we had a situation where an email was sent
rather than an instant message.

Two problems were:
- email with a very long threads and something "embarrassing" way down would
be sent
- short, casual, unfiltered [can't think of a better work] emails

We set up training program that, first of all, encouraged using Instant
Messages and, second, discussed email etiquette.

Follow up showed the training worked.

Best,

teacher1st


On 1/18/2011 12:57 PM, David Kovar wrote:

Greetings,
This policy is becoming standard in a lot of corporations. I think the
powers that be have more market research for their point of view than you
can drum up for yours.
-David
On Jan 18, 2011, at 10:19 AM, Craig Freyman wrote:

I agree that the policy is very bad and Bugbear is 100% correct. They don't
understand the technology piece at all. However, we've fought it HARD and
lost. I'm going to bring all these points up though, much thanks for your
insight.

On Tue, Jan 18, 2011 at 8:37 AM, Jack Daniel <jackadaniel () gmail com> wrote:

On Mon, Jan 17, 2011 at 1:56 PM, Bill Swearingen <hevnsnt () i-hacked com>
wrote:
I dont understand why you wouldnt want to comply with policy?
The reason the lawyers have made this decision is because of ediscovery.
 If
their is a policy (and technical restraints) to not keep stuff past 60
days,
then they cant be requested to discover email and documents older than
that.
Sounds like you are looking for a good way of being fired!
$0.02

Good point Bill, but I interpreted the request as trying to cover all
the bases to help enforce the policy, and framed answers as such.

That said, this is such a bad policy that it will be defeated.  People
are going to do their jobs, in spite of policy- you are much more
likely to be disciplined or fired for not doing your job than you are
to be disciplined for not following policy (at least in almost every
biz I've ever dealt with)

This shows it isn't just us security types who ignore the realities of
business when crafting policy. The dangers of e-discovery damage would
have to be insanely high for this to be in the best interest of the
company as a whole.  But, we security types ask for dumb stuff all the
time, too.

Jack
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