nanog mailing list archives

Re: ISP data collection from home routers


From: Christopher Morrow <morrowc.lists () gmail com>
Date: Thu, 24 Mar 2022 16:33:07 -0400

View of traffic into the ISP with Netflow/etc is very different than all on
my lan traffic.

Tr-069 is bad news.

On Thu, Mar 24, 2022, 15:53 Tom Beecher <beecher () beecher cc> wrote:

You don't even have to use their equipment. My provider at home is Charter
/ Spectrum. I own my own cable modem  / router ,they have no equipment in
my home. Their privacy policy is pretty standard.

Essentially :
- Anything they can see that I transmit they will collect.
- Anything they can see when I use their apps , even if I'm not on their
network, they will collect.
- They will use that information for their technical and business reasons,
whatever they want.
- I am very limited in what I can request that they don't collect or use.

None of this is new in the US. I think more people care about this than we
think, but people don't really have an option to vote with their wallets.

On Thu, Mar 24, 2022 at 6:45 AM Giovane C. M. Moura via NANOG <
nanog () nanog org> wrote:

Hello there,

Several years ago, a friend of mine was working for a large telco and
his job was to detect which clients had the worst networking experience.

To do that, the telco had this hadoop cluster, where it collected _tons_
of data from home users routers, and his job was to use ML to tell the
signal from the noise.

  I remember seeing a sample csv from this data, which contained
_thousands_ of data fields (features) from each client.

I was _shocked_ by the amount of (meta)data they are able to pull from
home routers. These even included your wifi network name _and_ password!
(it's been several years since then).

And home users are _completely_ unaware of this.

So my question to you folks is:

- What's the policy regulations on this? I don't remember the features
(thousands) but I'm pretty sure you could some profiling with it.

- Is anyone aware of any public discussion on this? I have never seen it.

Thanks,

Giovane Moura



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