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AT&T TV ISP Support
From: Brian Pierce via NANOG <nanog () nanog org>
Date: Wed, 9 Sep 2020 19:12:12 +0000
Hello All, Does anyone have reliable contact info for AT&T TV's ISP support? We are an ISP experiencing issues providing internet connectivity to AT&T TV boxes and we aren't having any luck reaching the correct support for this issue within AT&T TV's support structure. Has anyone worked with AT&T TV's support at the carrier level? Standard residential tech support has no idea how to assist us and is getting the run-around when they try to escalate the issue. We have tried reaching out to noc () att net<mailto:noc () att net> but they will not respond to our requests. Thanks in advance, Brian Pierce Network Technician bpierce () consolidated coop<mailto:bpierce () consolidated coop> Consolidated Cooperative consolidated.coop<http://consolidated.coop/> Electric | Fiber | Gas A Touchstone Energy* Cooperative Light up your life.
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- AT&T TV ISP Support Brian Pierce via NANOG (Sep 09)