nanog mailing list archives

Re: Disney+ Geolocation (again)


From: Seth Mattinen <sethm () rollernet us>
Date: Fri, 20 Nov 2020 15:45:17 -0800

On 11/20/20 3:29 PM, Jeff Mansukhani wrote:
Yes, per the support team, ISP and end-users would go throuh the same initial point of contact to report issue so they may properly track and redirect as appropriate.  Thank you.


When I called the service rep had no idea what to do with an ISP calling in. Said they can't help without a subscriber account, nor escalate or open a ticket.

~Seth


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