Re: Contact at Ubiquiti Networks?

[Tom Beecher <beecher () beecher cc>]

For you an I, a hundred grand of reinvestment in the product and business
makes perfect sense. Make a good product, you will sell more of it, the
customers win, the business wins, the shareholders win.

For those who ascribe a different line of thinking, a few hundred grand
of reinvestment in the product means THEY DIDN'T MAXIMIZE SHAREHOLDER VALUE
FOR MY 0.02% OWNERSHIP , TIME TO FILE SUIT!

On Tue, May 26, 2020 at 10:22 AM Mike Hammett <nanog () ics-il net> wrote:

> Kind of OT for NANOG, but stock value is a terribly inaccurate way to
> measure if a company is "excelling." Wall Street knows nothing of how to
> run a company, prioritizing quarterly profit over long-term success. Not
> hiring additional staff makes your quarterly numbers look good, but it
> isn't good for the long-term attractiveness of your product. A good
> business doesn't just target new suckers, they also keep existing customers
> happy. Eventually you run out of suckers and all you have is a bunch of
> burned bridges in your wake.
>
> I subscribe to several feature requests in their community that are YEARS
> old with little to no response from Ubiquiti. Some of them can't be hard
> for Ubiquiti to implement because they're running on the exact same
> hardware and underlying OS and some of them you can configure in JSON
> files, but they just aren't available in the GUI. They just don't care.
> They'd rather push out Flavor Flav cameras or lighting.
>
> They came out with a new product in a particular family and opened a new
> feature request section for it. I commented something similar to, "Start
> with feature parity with the existing product, then start working through
> the years of feature requests there. Come back when you're done."
>
>
> This doesn't just afflict equipment manufacturers. Network operators are
> in the same boat. Both groups have companies profiting hundreds of millions
> or billions of dollars every quarter, can't spare a few hundred grand a
> year for a couple dev-ops guys to just bang out automation or features.
> Yes, I understand you rarely get twice the work from twice the people, but
> there are opportunities to make this better.
>
>
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------------------------------
> *From: *"Matt Hoppes" <mattlists () rivervalleyinternet net>
> *To: *"Mike Hammett" <nanog () ics-il net>
> *Cc: *"NANOG list" <nanog () nanog org>
> *Sent: *Tuesday, May 26, 2020 8:28:52 AM
> *Subject: *Re: Contact at Ubiquiti Networks?
>
> Except, you could argue they are exceling.  Stocks are going up up up,
> and folks buy the product.
>
> I really wish stock holders would ask the proper questions in the
> quarterly calls.
>
> On 5/26/20 8:53 AM, Mike Hammett wrote:
> > That is a big problem. In terms of their UniFi product line, there are
> > no reasonable alternatives.
> >
> > Upper management is the biggest problem. They have severe ADD.
> >
> > A ton of companies have these kinds of issues. They just plain don't
> > hire enough people in the right areas to really excel.
> >
> >
> >
> > -----
> > Mike Hammett
> > Intelligent Computing Solutions <http://www.ics-il.com/>
> > <https://www.facebook.com/ICSIL><
> https://plus.google.com/+IntelligentComputingSolutionsDeKalb><
> https://www.linkedin.com/company/intelligent-computing-solutions><
> https://twitter.com/ICSIL>
> > Midwest Internet Exchange <http://www.midwest-ix.com/>
> > <https://www.facebook.com/mdwestix><
> https://www.linkedin.com/company/midwest-internet-exchange><
> https://twitter.com/mdwestix>
> > The Brothers WISP <http://www.thebrotherswisp.com/>
> > <https://www.facebook.com/thebrotherswisp><
> https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> > ------------------------------------------------------------------------
> > *From: *"Ben P" <bp () list-subs com>
> > *To: *"Mike Hammett" <nanog () ics-il net>
> > *Cc: *"j k" <jsklein () gmail com>, "NANOG list" <nanog () nanog org>
> > *Sent: *Tuesday, May 26, 2020 5:01:36 AM
> > *Subject: *Re: Contact at Ubiquiti Networks?
> >
> > Agree 1000% with the sentiments expressed by Mike.
> >
> > Unfortunately despite much research I’ve been unable to find a suitable
> > replacement vendor.  All the other vendors seem to want to ram
> > cloud-management down your throat which I absolutely do not want.  My
> > network, my control, not under the auspices of someone else’s magic
> cloud.
> >     On 25 May 2020, at 21:21, Mike Hammett <nanog () ics-il net
> >     <mailto:nanog () ics-il net>> wrote:
> >
> >     The company has mostly fallen apart. Their sales are going up, but
> >     their responsiveness and customer support have been declining over
> >     the last five years.
> >
> >
> >
> >     -----
> >     Mike Hammett
> >     Intelligent Computing Solutions <http://www.ics-il.com/>
> >     <https://www.facebook.com/ICSIL><
> https://plus.google.com/+IntelligentComputingSolutionsDeKalb><
> https://www.linkedin.com/company/intelligent-computing-solutions><
> https://twitter.com/ICSIL>
> >     Midwest Internet Exchange <http://www.midwest-ix.com/>
> >     <https://www.facebook.com/mdwestix><
> https://www.linkedin.com/company/midwest-internet-exchange><
> https://twitter.com/mdwestix>
> >     The Brothers WISP <http://www.thebrotherswisp.com/>
> >     <https://www.facebook.com/thebrotherswisp><
> https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> >
> ------------------------------------------------------------------------
> >     *From:*"j k" <jsklein () gmail com <mailto:jsklein () gmail com>>
> >     *To:*"NANOG list" <nanog () nanog org <mailto:nanog () nanog org>>
> >     *Sent:*Monday, May 25, 2020 3:16:36 PM
> >     *Subject:*Contact at Ubiquiti Networks?
> >
> >     Does anyone have a good contact at Ubiquity Networks? Finding a
> >     pattern I don't like.
> >
> >     Joe Klein
> >     "inveniet viam, aut faciet"^ --- Seneca's Hercules Furens (Act II,
> >     Scene 1)
> >     "I never lose. I either win or learn" - Nelson Mandela