nanog mailing list archives
Re: 10g residential CPE
From: Darin Steffl <darin.steffl () mnwifi com>
Date: Mon, 28 Dec 2020 11:48:08 -0600
Aaron, The "Free" service doesn't cover your cost of support which is much higher for residential than any business customer. Our residential customers call at least 15x more often compared to business customers compared on a 1:1 ratio. I honestly can't fathom providing free residential service because we make enough money on the business side of things. You should be charging something, at least $20-30 per month. On Mon, Dec 28, 2020 at 11:15 AM Aaron Wendel <aaron () wholesaleinternet net> wrote:
The $300 covers the equipment and the time to send someone out to a house to install it. If $300 is too much you can pay in 12 installments of $25. The TIK alone costs us about $250. Aaron On 12/27/2020 5:04 AM, Mark Tinka wrote:On 12/26/20 20:48, Darin Steffl wrote:Aaron, One simple question. Why on earth would you offer free internet service? How and why? Your site show 1 Gig symmetrical for free when you should be a minimum of $65 per month to be competitive.They also ask for no monthly fee after a single payment of US$300. Considering the 2Gbps package costs US$49.95, you'd guess they'd value the 1Gbps service at, say US$27/month, give or take. So that US$300 provides a bit of coverage, perhaps 1 year, in which time they'd have likely upgraded the customer. Mark.-- ================================================================ Aaron Wendel Chief Technical Officer Wholesale Internet, Inc. (AS 32097) (816)550-9030 http://www.wholesaleinternet.com ================================================================
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi Like us on Facebook <http://www.facebook.com/minnesotawifi>
Current thread:
- Re: 10g residential CPE, (continued)
- Re: 10g residential CPE Michael Thomas (Dec 26)
- Re: 10g residential CPE Aaron Wendel (Dec 26)
- Re: 10g residential CPE Darin Steffl (Dec 26)
- Re: 10g residential CPE Mark Tinka (Dec 27)
- Re: 10g residential CPE Aaron Wendel (Dec 28)
- Re: 10g residential CPE Mark Tinka (Dec 28)
- Re: 10g residential CPE Seth Mattinen (Dec 28)
- Re: 10g residential CPE Baldur Norddahl (Dec 28)
- Re: 10g residential CPE Mark Tinka (Dec 27)
- Re: 10g residential CPE Aaron Wendel (Dec 28)
- Re: 10g residential CPE Darin Steffl (Dec 28)
- Re: 10g residential CPE Aaron Wendel (Dec 28)
- Re: 10g residential CPE Baldur Norddahl (Dec 28)
- Re: 10g residential CPE Mel Beckman (Dec 28)
- Re: 10g residential CPE Valdis Klētnieks (Dec 28)
- Re: 10g residential CPE Aaron Wendel (Dec 28)
- Message not available
- Re: 10g residential CPE Aaron Wendel (Dec 29)
- Re: 10g residential CPE Mark Tinka (Dec 30)
- Re: 10g residential CPE Mark Tinka (Dec 28)
- Re: 10g residential CPE Jay R. Ashworth (Dec 28)
- Re: 10g residential CPE Aaron Wendel (Dec 28)