Re: Cogent sales reps who actually respond

[Owen DeLong <owen () delong com>]

Given their practice of harvesting whois updates in order to spam newly acquired AS contacts, any time it is my 
decision, Cogent is ineligible as a vendor.

I’ve had no trouble getting their reps to respond when the decision has come from above, but I prefer to avoid doing 
business with them.

Owen


> On Sep 15, 2019, at 13:13 , noc () as37662 com noc () as37662 com <noc () as37662 com> wrote:
>
> Hi fellow network operators,
>
> Do any orgs here have experience with a good Cogent rep? The rep we got via Cogent's website is unresponsive to even 
> basic questions. It feels like we are dealing with a bot and copy-pasted replies.
>
> Thanks
> Ruldu