Re: T-Mobile help!!

[Martin Hannigan <hannigan () gmail com>]

Check out STIR/SHAKEN:

https://transnexus.com/whitepapers/understanding-stir-shaken/
https://transition.fcc.gov/cgb/Robocall-Strike-Force-Final-Report.pdf

For what it's worth, American Express Fraud Department comes up at "Spam
Risk" through my provider.

There are "recommendations" for labels. I do believe the carrier is setting
the labels and I would reasonably surmise they are the source. It could be
prior use of an assigned number. Or not. I am not aware of how to get the
labeling of a number fixed. Anyone?

YMMV.

Best,

-M<





On Thu, Oct 31, 2019 at 8:24 AM Ca By <cb.list6 () gmail com> wrote:

> On Thu, Oct 31, 2019 at 6:05 AM David Funderburk <dfund () globalvision net>
> wrote:
>
> > One of our customers office number is coming across as 'Survey Call' on
> > T-Mobile cell phones.  I know with certainty it's with 'T-Mobile' phones.
> > I don't have another contact on another network that I know I can try.  How
> > do we get that fixed?
> >
> > Thanks for any suggestions!
>
> Probably number spoofing and has nothing to do with T-Mobile
>
>
> https://www.npr.org/2019/06/06/727711432/do-i-know-you-and-other-spam-phone-calls-we-can-t-get-rid-of
>
>
>
> --
> > Regards,
> >
> > David Funderburk
> > GlobalVision
> > 864-569-0703
> >
> > For Technical Support, please email gv-support () globalvision net
> >
> > GlobalVision is a communications company that provides services which
> > includes Internet, internal and external networks with over 25 years
> > experience. With our Zero Downtime strategies we help companies increase
> > up-time and decrease lost productivity and costs.
> >
> > --
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