nanog mailing list archives
Re: Network diagnostics for the end user
From: Jake Khuon <khuon () NEEBU Net>
Date: Thu, 20 Jun 2013 21:47:04 -0700
On 20/06/13 17:45, Jeffrey Ollie wrote:
Are there any tools out there that we could give to our end users to help diagnose network problems? We get a lot of "the Internet is slow" support calls and it would be helpful if we had something that would run on the end user's computer and help characterize the problem. We have central monitoring system of course but that doesn't always give a complete picture, as the problem could always be on the end user's computer - slow hard drive, not enough memory, wrong name servers, etc.
I personally like ICSI Netalyzr for identifying gross issues. http://netalyzr.icsi.berkeley.edu/ -- /*=================[ Jake Khuon <khuon () NEEBU Net> ]=================+ | Packet Plumber, Network Engineers /| / [~ [~ |) | | -------- | | for Effective Bandwidth Utilisation / |/ [_ [_ |) |_| NETWORKS | +==================================================================*/
Current thread:
- Network diagnostics for the end user Jeffrey Ollie (Jun 20)
- Re: Network diagnostics for the end user Jake Khuon (Jun 20)
- Re: Network diagnostics for the end user Randy Bush (Jun 20)
- Re: Network diagnostics for the end user Carlos M. Martinez (Jun 21)
- Re: Network diagnostics for the end user Eric (Jun 24)
- Re: Network diagnostics for the end user Jake Khuon (Jun 20)