Re: Reliable Cloud host ?

[Jared Mauch <jared () puck nether net>]

On Feb 26, 2012, at 5:56 PM, Randy Carpenter wrote:

> We require 1 or 2 very small virtual hosts to host some remote services to serve as backup to our main datacenter. 
> One of these services is a DNS server, so it is important that it is up all the time.
>
> We have been using Rackspace Cloud Servers. We just realized that they have absolutely no redundancy or failover 
> after experiencing a outage that lasted more than 6 hours yesterday. I am appalled that they would offer something 
> called "cloud" without having any failover at all.

Pardon the weird question:

Is the DNS service authoritative or recursive?  If auth, you can solve this a few ways, either by giving the DNS name 
people point to multiple AAAA (and A) records pointing at a diverse set of instances.  DNS is designed to work around a 
host being down.  Same goes for MX and several other services.  While it may make the service slightly slower, it's 
certainly not the end of the world.

Taking a mesh of services from Rackspace, EC2, The Planet, or any other number of hosting providers will allow you to 
roll-your-own.

The other solution is to go to a professional DNS service provider, e.g.: Dyn, Verisign, EveryDNS or NeuStar.

While you can run your own infrastructure, the barrier for operating it properly is getting a bit higher each year in 
doing it "right".  I was recently shown an attack graph of a ~200Gb/s attack against a DNS server.  *ouch*.

Sometimes being professional is knowing when to say "I can't do this justice myself, perhaps it's better/easier/cheaper 
to pay someone to do it right".

- Jared

(Disclosure: I work for one of the above named companies, but not in a capacity related to anything in this email).