Re: SORBS?!

[Alain Hebert <ahebert () pubnix net>]

    Hi,

    We had an issue with one of our old subnets which was used as a 
pool for dynamic dial-up in the past, which we now use for virtual hosting.

    It took a few me a few hours but I was able to get it removed from 
the DUHL list.
    ( And a few walk around the block to calm me down after dealing 
with their robot =D ).

    As for being removed from their SPAM RBL that might be another story..

    Actually knowing Chris, and his outfit, that 18k request seems 
unwarranted :(

    As for SORBS, they have a ticket system at 
http://support.sorbs.net/ which use the same username/password as 
https://www.us.sorbs.net.  You can follow up there with your ticket #, 
if their robot is being a bit too fascist.
    ( ecarbonel was the guy that help us in our case )

    PS: The ticketing system is not that fast, so be patient.

    /wave Chris

-----
Alain Hebert                                ahebert () pubnix net
PubNIX Inc.
50 boul. St-Charles
P.O. Box 26770     Beaconsfield, Quebec     H9W 6G7
Tel: 514-990-5911  http://www.pubnix.net    Fax: 514-990-9443


On 04/04/12 16:55, Landon Stewart wrote:
> On 4 April 2012 12:53, Chris Conn<cconn () b2b2c ca>  wrote:
>
> > Hello,
> >
> > Is anyone from SORBS still listening?   We have a few IP addresses here
> > and there that are listed, one in particular that has been for a spam
> > incident from over a year ago.  The "last spam" date is 03/05/2011
> > according to their lookup tools.
> >
> > We don't have access to their Net Manager even if our ARIN POC corresponds
> > to the account on their system we opened a while ago.  We use their ISP
> > feedback form and never get any responses back.
> >
> > Is SORBS still relevant and functional?
> I've been trying to login to their 'support' interface for a while now.
>   Emails from them for creating a new account or trying to recover a
> password for an existing account don't actually come to me.  I actually
> wrote Girish from the company that purchased SORBS (Proofpoint) about it
> (also CC'd here) and I have had no reply whatsoever either.
>
> I think we should all just NULL ROUTE all of their IP space on our borders
> to get their attention.
>
> Regards,
> Landon