nanog mailing list archives

RE: Is Cisco equpiment de facto for you?


From: Brandon Kim <brandon.kim () brandontek com>
Date: Mon, 10 Jan 2011 15:39:19 -0500



to which they would try and play the "well most people don't mix gear"..



ha! Funny if you responded with, "Oh really? Thanks I didn't know that, I guess I'll get all HP...who do I talk to, to 
return this Cisco router?"





From: Greg.Whynott () oicr on ca
To: brandon.kim () brandontek com
CC: khomyakov.andrey () gmail com; nanog () nanog org
Date: Mon, 10 Jan 2011 15:20:06 -0500
Subject: Re: Is Cisco equpiment de facto for you?

just a side note,  HP probably was the most helpful vendor i've dealt with in relation to solving/providing inter 
vendor interoperability solutions.   they have PDF booklets on many  things we would run into during work.  for 
example,  setting up STP between Cisco and HP gear,  ( 
http://cdn.procurve..com/training/Manuals/ProCurve-and-Cisco-STP-Interoperability.pdf ).

At the time the other vendor in this case (cisco) flat our refused to help us.  this was a few years back tho,  
things may of changed.  I'd ask support "you are not telling me i'm the _only_ customer trying to do this" …   to 
which they would try and play the "well most people don't mix gear"..

HP's example should be the yard stick in the field.

-g



On Jan 10, 2011, at 3:04 PM, Brandon Kim wrote:


To your point Andrey,

It probably works both ways too. I'm sure HP would love to finger point as well. I remember reading for my CCNP one
of the thought process behind getting all Cisco is the very reason you pointed out, get all Cisco!

How convenient though for Cisco to do that, I wonder if they are being sincere(sarcasm).

Wouldn't it a perfect world for Cisco to just have everyone buy their stuff...I think it's a cop out though and you 
really should
try to support your product as best you can if it is connected to another vendor.

I'm sad to hear that TACACS took that route. I hope they at least tried their hardest to support you.....



From: khomyakov.andrey () gmail com
Date: Mon, 10 Jan 2011 14:35:36 -0500
Subject: Re: Is Cisco equpiment de facto for you?
To: nanog () nanog org

There have been awfully too many time when Cisco TAC would just say that
since the problem you are trying to troubleshoot is between Cisco and
VendorX, we can't help you. You should have bought Cisco for both sides.
I had that happen when I was troubleshooting LLDP between 3750s and Avaya
phones, TACACS between Cisco and tac_plus daemon, link bundling between
juniper EX and Cisco, some obscure switching issues between CAT and
Procurves and other examples like that just don't recall them anymore.

Every time I'm reminded that if you have a lot of Cisco on the network, the
rest should be cisco too, unless there is a very good technical/financial
reason for it, but you should be prepared to be your own help in those
cases.

Vendors love to point at the other vendors for solutions. At least in my
experience.

My $0.02

Andrey

On Mon, Jan 10, 2011 at 11:52 AM, Greg Whynott <Greg.Whynott () oicr on ca>wrote:

I've tried to use other vendors threw out the years for internal L2/L3.
Always Cisco for perimeter routing/firewalling.

from my personal experience,  each time we took a chance and tried to use
another vendor for internal L2 needs,  we would be reminded why it was a bad
choice down the road,  due to hardware reliability,  support issues,
multiple and ongoing software bugs,  architectural design choices.  Then
for the next few years I'd regret the decision.     This is not to say Cisco
gear has been without its issues,  but they are much fewer and handled
better when stuff hits the fan.

the only other vendor at this point in my career I'd fee comfortable
deploying for internal enterprise switching,  including HPC requirements
which is not CIsco branded,  would be Force10 or Extreme.  it has always
been Cisco for edge routing/firewalling,  but i wouldn't be opposed to
trying Juniper for routing,  I know of a few shops who do and they have been
pleased thus far.    I've little or no experience  with many of the other
vendors,  and I'm sure they have good offerings,  but I won't be beta
testing their firmwares anymore (one vendor insisted we upgrade our firmware
on our core equipment several times in one year…).


Cisco isn't a good choice if you don't have the budget for the smart net
contracts.   They come at a price.   a little 5505 with unrestricted license
and contract costs over 2k,  a 5540 about 40k-70k depending on options,
with a yearly renewal of about 15k or more…

-g



--
Andrey Khomyakov
[khomyakov.andrey () gmail com]



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