Re: My upstream ISP does not support IPv6

[Owen DeLong <owen () delong com>]

On Feb 10, 2011, at 4:50 AM, TR Shaw wrote:

> On Feb 10, 2011, at 1:26 AM, Owen DeLong wrote:
>
> > The problem is conversations like this:
> >
> > AT&T Customer Service: "AT&T uVerse, how can I help you?"
> >
> > Customer: "Yes, I have uVerse service and I'd like to get IPv6."
> >
> > AT&T Customer Service: "I pea vee what? Is this a prank call?"
> >
> > Owen
>
> The ATT cellular folks respond...
>
> ATT:  "ATT Wireless. My name is ____ and I'm here to help"
>
> User: "My iPhone web browser can't reach sites like ipv6.google.com via your cellular network but it can over my wifi 
> at home."
>
> ATT: "So you are having problems with your uVerse wireless connection?"
>
> ... after escalating to L2 support....
>
> ATT: "So we will start be reseting your iPhone and then configure it for data access...."
>
> ...after 45 minutes...
>
> ATT: "Are you sure the website is valid? Let me check that website on my desktop here."... "Well, thats the problem! 
> http://ipv6.google.com/ doesn't exist. I can't get to it via my desktop here at support.  You need to use www instead 
> of ipv6 and everything will be fine.  Is there anything else I can help you with today?"
Seems equally problematic, no?

Owen