nanog mailing list archives
Re: Breaking the internet (hotels, guestnet style)
From: Andrew Cox <andrew () accessplus com au>
Date: Wed, 09 Dec 2009 01:55:28 +1030
Owen DeLong wrote:
I never said that the *just works* method stopped users from being able to use the internet. In fact catching users with bad IP address settings works just as well as sending them a DHCP address.On Dec 8, 2009, at 1:18 AM, Andrew Cox wrote:Sounds like a great idea in theory but would require OS support or a dual-hotspot setup that provided for both options until support was expected. Until such time it's simply unworkable. That and as mentioned in my previous post, the setup we have *just works* for users who don't have the permissions to change off of a static IP and use DHCP on their laptops.And it just breaks for those of us who actually expect "internet access" to mean access to the internet, not just the web.
We're in no way in the business of providing half-baked services and likewise, I call up support for other providers if I end up with just web access.I make a habbit of calling support and pushing the issue hard through multiple layers until I finally get a management denial, then, demand refunds of my connectivity charges every time I encounter this at a hotel. I figure that the reason you guys deploy what "just works" as you put it is because it lowers your support costs, so, I do what I can to increase the support costs of delivering a broken internet.
I encourage others to do the same. Owen
Current thread:
- Re: Breaking the internet (hotels, guestnet style), (continued)
- Re: Breaking the internet (hotels, guestnet style) Suresh Ramasubramanian (Dec 07)
- Re: Breaking the internet (hotels, guestnet style) Andrew Cox (Dec 07)
- Re: Breaking the internet (hotels, guestnet style) Suresh Ramasubramanian (Dec 07)
- Re: Breaking the internet (hotels, guestnet style) Andrew Cox (Dec 07)
- Re: Breaking the internet (hotels, guestnet style) Joe Greco (Dec 07)
- Re: Breaking the internet (hotels, guestnet style) Mark Andrews (Dec 07)
- Re: Breaking the internet (hotels, guestnet style) sthaug (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Mark Andrews (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Andrew Cox (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Owen DeLong (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Andrew Cox (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Owen DeLong (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Jens Link (Dec 09)
- Re: Breaking the internet (hotels, guestnet style) Owen DeLong (Dec 09)
- Re: Breaking the internet (hotels, guestnet style) - path asumption bmanning (Dec 09)
- Re: Breaking the internet (hotels, guestnet style) - path asumption Christopher Morrow (Dec 09)
- Re: Breaking the internet (hotels, guestnet style) Stephen Sprunk (Dec 09)
- Re: Breaking the internet (hotels, guestnet style) Owen DeLong (Dec 09)
- Re: Breaking the internet (hotels, guestnet style) Joe Greco (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Andrew Cox (Dec 08)
- Re: Breaking the internet (hotels, guestnet style) Mark Andrews (Dec 08)