RE: Cisco vs Adtran vs Juniper

["Paul Stewart" <pstewart () nexicomgroup net>]

It could be 10 years.. not 100% sure .... 5 or 10 still makes a dent in
Cisco's approach to be honest...

Still wondering if anyone knows how the Cisco lifetime warranty really
works...?

Thanks again,

Paul


-----Original Message-----
From: Eric Van Tol [mailto:eric () atlantech net]
Sent: Friday, July 18, 2008 11:53 AM
To: Paul Stewart; Smith, Steve B; Chris Heighway
Cc: nanog
Subject: RE: Cisco vs Adtran vs Juniper

> -----Original Message-----
> From: Paul Stewart [mailto:pstewart () nexicomgroup net]
> Sent: Friday, July 18, 2008 11:48 AM
> To: Smith, Steve B; Chris Heighway
> Cc: nanog
> Subject: RE: Cisco vs Adtran vs Juniper
>
> Thanks guys so far for the responses....
>
> Adtran has a 5 year warranty and support for free as of today - I'm
> not
> aware of this changing but we've had a number of other companies
> change
> that policy in the past couple of years after purchasing a LOT of
> gear
> from them (Motorola, Redline come to mind among others).

I thought this was 10 years, but if not, I do apologize.  They may have
changed it to 5 "recently?"...I've always been led to believe by my
highly cost-sensitive superiors that it's 10 years, but they often get
things wrong just to get us to purchase the most "cost-effective"
product out there.  ;-)

-evt

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