ATT / SBC Yahoo! DSL Technicians

["S. Ryan" <auser () mind net>]

Anyone here work for ATT / SBC Yahoo!?  I can not for the life of me 
find anything online and what I do find online, I cannot seem to confirm 
with a human being that speaks the English language to save my life. 
It's a couple very simple questions, really.

If any of you work for SBC / ATT Yahoo! DSL and could get in touch with 
me or put me in touch with one of their IP provisionier people, I would 
be forever greatful.  I would think paying you folks more money (even if 
it's only a residential connection..) would make someone want to talk to 
me but obviously not. :(

Thank you,

SR