Re: NOC Personel Question (Possibly OT)

[Daniel J McDonald <dan.mcdonald () austinenergy com>]

On Wed, 2007-03-14 at 19:47 -0600, Todd Christell wrote:
> Greetings,
>
> Sorry if this is OT but we are having a discussion with our HR
> department.  We are in the process of getting a 24 X 7 NOC in place and
> HR has a problem with calling them NOC Specialist.  What is the
> generally accepted title?

If they manage end-devices, we title them System Support Technician
(A-C)
If they manage routers and firewalls, they are titled Network Systems
Administrator, Network Systems Administrator Senior, and Lan/Wan
Integrator.

-- 
Daniel J McDonald, CCIE #2495, CISSP #78281, CNX
Lan/Wan Integrator
Austin Energy