nanog mailing list archives
Re: comast email issues, who else has them?
From: Nick Burke <mrmud () mrmud org>
Date: Wed, 06 Sep 2006 17:23:00 -0700
Stephen Sprunk wrote:
Because Comcast's tools are broken and when other mail admins or even their own customers call them on it, they're not even competent enough to understand the complaint and refuse to escalate?
It doesn't matter even if you are escalated. One of our (and their) customers finally screamed loud enough to be escalated to a Comcast Sr Tech (who even had his own phone number, no less!) and his response on the phone was the same position as the first levels: "nothing we can do about it". It should be noted that the fellow was nice enough to at least talk to me, even though I have no relationship with Comcast other then having my servers blacklisted by them. -- Nick Burke
Current thread:
- Re: comast email issues, who else has them?, (continued)
- Re: comast email issues, who else has them? Brandon Galbraith (Sep 01)
- Re: comast email issues, who else has them? David Ulevitch (Sep 01)
- Re: comast email issues, who else has them? Brandon Galbraith (Sep 01)
- Re: comast email issues, who else has them? Stephen Sprunk (Sep 06)
- Re: comast email issues, who else has them? Christopher L. Morrow (Sep 06)
- Re: comast email issues, who else has them? Simon Lyall (Sep 06)
- Re: comast email issues, who else has them? Sean Donelan (Sep 07)
- Re: comast email issues, who else has them? Stephen Sprunk (Sep 07)
- Re: comast email issues, who else has them? Warren Kumari (Sep 07)
- Re: comast email issues, who else has them? S. Ryan (Sep 07)
- Re: comast email issues, who else has them? Christopher L. Morrow (Sep 07)
- Re: comast email issues, who else has them? Christopher L. Morrow (Sep 06)
- Re: comast email issues, who else has them? Nick Burke (Sep 06)
- Re: comast email issues, who else has them? Bill Stewart (Sep 07)
- Re: comast email issues, who else has them? Sean Donelan (Sep 06)
- Re: comast email issues, who else has them? Chris Adams (Sep 06)
- Re: comast email issues, who else has them? Robert Boyle (Sep 06)
- Re: comast email issues, who else has them? Tony Finch (Sep 11)
- Re: comast email issues, who else has them? william(at)elan.net (Sep 11)
- Re: comast email issues, who else has them? Tony Finch (Sep 11)
- Re: comast email issues, who else has them? william(at)elan.net (Sep 11)
- Re: comast email issues, who else has them? Laurence F. Sheldon, Jr. (Sep 11)