nanog mailing list archives
Re: The entire mechanism is Wrong!
From: Jim Shankland <nanog () shankland org>
Date: Sun, 16 Jan 2005 21:57:58 -0800
Just remember that, as an example, Melbourne IT has probably two orders of magnitude more clients than you. A 24x7 pager service would attract a /lot/ of "Emergencies" and as such they'd have to consider running at least a muppet level call service outside of hours to filter "emergency" requests away from the normal signup procedures and over to the People Who Really Fix Things.
Of course it's unreasonable to expect a registrar to have to put up with such a burden during off hours: God only knows what kind of silly calls would come in. "Emergencies" are best handled in a batch during the regular work week. For the stuff that really won't wait, you just put a lawyer on retainer, who can fax off a letter telling the complainant to sod off until Monday morning, or until the moon is in the seventh house and Jupiter aligns with Mars, whichever comes first. I mean, if we can't be on the golf course by 3:00, what are we in this business for, anyway -- right? Jim Shankland
Current thread:
- Re: The entire mechanism is Wrong! Eric Brunner-Williams in Portland Maine (Jan 16)
- Re: The entire mechanism is Wrong! Joe Maimon (Jan 16)
- Re: The entire mechanism is Wrong! Perry E. Metzger (Jan 16)
- Re: The entire mechanism is Wrong! Chris Adams (Jan 16)
- Re: The entire mechanism is Wrong! Adrian Chadd (Jan 16)
- Re: The entire mechanism is Wrong! Steve Sobol (Jan 16)
- Re: The entire mechanism is Wrong! Jim Shankland (Jan 16)
- Re: The entire mechanism is Wrong! Steven J. Sobol (Jan 16)
- Re: The entire mechanism is Wrong! Paul G (Jan 16)
- Re: The entire mechanism is Wrong! Steve Sobol (Jan 19)
- Re: The entire mechanism is Wrong! Perry E. Metzger (Jan 16)
- Re: The entire mechanism is Wrong! Joe Maimon (Jan 16)
- Re: The entire mechanism is Wrong! Alexei Roudnev (Jan 16)
- Re: The entire mechanism is Wrong! Christopher L. Morrow (Jan 16)
- Re: The entire mechanism is Wrong! Richard Cox (Jan 17)
- Standard of Promptness William Allen Simpson (Jan 17)
- Re: Standard of Promptness Eric Brunner-Williams in Portland Maine (Jan 18)
- Re: Standard of Promptness John Curran (Jan 18)
- RE: Standard of Promptness David Schwartz (Jan 18)