Re: Lazy network operators

[Jeff Workman <jworkman () pimpworks org>]

--On Saturday, April 10, 2004 8:30 PM -0700 Dan Hollis <goemon () anime net> 
wrote:

> exodus for example had a hands off policy, dont do a single thing until
> law enforcement arrives with a search warrant.

While this might be a PITA for everybody, I don't see why everybody wants 
to chastise NSPs for this practice, especially NSPs that are/were telcos. 
Isn't this more or less the way telcos have dealt with abuse issues for 
decades?

I used to work for a very small (~10k dialup customer) ISP, and at the time 
our abuse policy was "if somebody complains, and you can find *something* 
in the logs, then lock the account."  Then I went to work for a so-called 
"Tier-1" and learned in short order that this policy does not scale, 
especially when abusive customers with DS3s are waving around fully loaded 
lawyers.

-J

--
Jeff Workman | jworkman () pimpworks org | http://www.pimpworks.org