nanog mailing list archives
RE: ISPs' willingness to take action
From: Eric Kuhnke <eric () fnordsystems com>
Date: Mon, 27 Oct 2003 05:40:25 -0800
This is definitely a business opportunity for any ISPs that wish to take advantage of it... Hire clueful abuse desk people, set up a good IDS, run spamassassin on your mail servers, and offer free antivirus software to the broadband connected bare win32 PCs. I am sure midsize ISP marketing departments will be able to brand this with a slick name and print brochure or TV commercial.
"Tired of spam and junk on the internet? Sick of Pop-ups? Worried about the spread of worms and viruses? We're better than the competition, and here's why...!"
We implemented an IDS system. The ROI comes from the inbound attacks being detected/prevented/shunned. But it's also listening to the outbound stuff, so when we see that a customer has the flavor of the week, we cut him off, give him a call and some friendly advice, and everyone's happy. When we see IRC joins and port scans from a customer server, we give him a call, advise him that he's been rooted, and offer to assist in his recovery (can you say business opportunity, folks?). Blocking ports is fine as long as you let people know what you're blocking and why, offer alternative solutions and offer to unblock if it's an absolute requirement. Often, once properly educated about the risks, a lesser experienced admin will be excited about the opportunity to do it the more secure way, and will begin preparations, so I've found the "unblock" is usually temporary.
Current thread:
- ISPs' willingness to take action [OT USPS], (continued)
- ISPs' willingness to take action [OT USPS] David Lesher (Oct 27)
- Re: ISPs' willingness to take action [OT USPS] Henry Linneweh (Oct 27)
- Re: ISPs' willingness to take action Jonathan Hunter (Oct 27)
- Re: ISPs' willingness to take action Rachael Treu (Oct 27)
- RE: ISPs' willingness to take action Adam Hall (Oct 26)
- RE: ISPs' willingness to take action Charles Sprickman (Oct 26)
- Re: ISPs' willingness to take action matt (Oct 27)
- RE: ISPs' willingness to take action Charles Sprickman (Oct 26)
- Re: ISPs' willingness to take action Stewart, William C (Bill), RTSLS (Oct 26)
- Re: ISPs' willingness to take action Niels Bakker (Oct 27)
- RE: ISPs' willingness to take action Bob German (Oct 27)
- RE: ISPs' willingness to take action Eric Kuhnke (Oct 27)
- Re: ISPs' willingness to take action Alan Spicer (Oct 27)
- Re: ISPs' willingness to take action kenw (Oct 27)
- Re: ISPs' willingness to take action Matthew Sullivan (Oct 27)
- Re: ISPs' willingness to take action E.B. Dreger (Oct 27)
- Re: ISPs' willingness to take action Christopher L. Morrow (Oct 27)
- Re: ISPs' willingness to take action kenw (Oct 27)
- Re: ISPs' willingness to take action Richard Irving (Oct 27)
- Re: ISPs' willingness to take action William Devine, II (Oct 27)