nanog mailing list archives
RE: your mail
From: "N. Richard Solis" <nrsolis () aol net>
Date: Tue, 20 Aug 2002 17:11:47 -0400
Then the appropriate person to talk to is the account manager. Catching a problem yourself doesn't do anyone any good if the management of the facility (or the company) isn't involved. My experience is that a LOT of companies want to hear from customers when things go amiss. They can't always rely on their own employees to let them know when the are falling down on the job. I've gotten corrective action form people just by threatening to bring in a higher management layer. People would rather fix a problem themselves than allow their management to fix it for them. -----Original Message----- From: owner-nanog () merit edu [mailto:owner-nanog () merit edu]On Behalf Of Nathan Stratton Sent: Tuesday, August 20, 2002 5:07 PM To: N. Richard Solis Cc: Majdi S. Abbas; nanog () merit edu Subject: RE: your mail On Tue, 20 Aug 2002, N. Richard Solis wrote:
Leaving or forcing doors to be propped open generally triggers an alarm
that
prompts a visit from someone in security. It is entirely possible that someone who worked at the facility informed the security staff of what
they
were doing because they needed to leave the door open to fetch a package
or
something that was going to be moved through that door. It's also
entirely
possible that someone working there was violating the security policy entirely. That happens as well. I would need many more fingers and toes
to
count the number of sleeping guards I've caught at colo sites.
Correct, I am sorry I think that is my point. There are a lot of things that they SHOULD have been doing, but they were not. I am saying they spent lots of money on a security image and not on security. They never found me using the door and that is a problem, when I let them know about their issues they rather shut me up then deal with them.
The point is: people do dumb things that compromise security for everyone
in
order to make their own lives easier. A good security plan anticipates these lapses and puts measures in place to deal with them. If you haven't worked in an environment where you had to turn in your cellphone and pager at the front desk, show a badge to a camera around
every
corner, and get your office keys from a vending machine you dont know what real security looks like.
I know what real security looks like, I also know what real security is. I am saying that I am willing to pay for real security, but I am not willing to page for the image of real security and go through the hassle of the image of real security when there is no real security. I don't know about all of their sights, but at least two have the security image when you walk in, but the rest of the building and other entrances have less then my house.
<>
Nathan Stratton nathan at robotics.net http://www.robotics.net
Current thread:
- Re: your mail, (continued)
- Message not available
- Re: your mail blitz (Aug 09)
- Message not available
- Re: your mail JC Dill (Aug 12)
- Re: your mail Alex Rubenstein (Aug 20)
- Re: your mail Paul Vixie (Aug 20)
- RE: your mail N. Richard Solis (Aug 20)
- Re: your mail Majdi S. Abbas (Aug 20)
- RE: your mail N. Richard Solis (Aug 20)
- RE: your mail Nathan Stratton (Aug 20)
- RE: your mail N. Richard Solis (Aug 20)
- RE: your mail Patrick (Aug 20)
- Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Sean Donelan (Aug 20)
- Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Jay Adelson (Aug 20)
- Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Patrick (Aug 20)
- Verizon sued by RIAA ? Marshall Eubanks (Aug 20)
- Re: Hovercraft for deliveries to the fifth floor loading dock (was Re: Your mail) Jay Adelson (Aug 20)