Re: Changed Cisco Memory Policy??

[Rodney Dunn <rodunn () cisco com>]

Bradly,

Can you forward me a copy of that email and
I'll verify it for everyone?

Thanks,
rodney

On Fri, Oct 12, 2001 at 07:27:45AM -0400, Paul Timmins wrote:
> Less than a week ago Cisco TAC recommended DRAM from the Approved Vendor 
> List to me. I hope this is not true.
> -Paul
>
> At 06:16 AM 10/12/2001 -0500, you wrote:
>
>
> > Has anybody else received one of
> > these emails?  I don't have an issue
> > related to this, but I am concerned that
> > this will drive up the costs of maintaining
> > and improving my infrastructure.
> >
> > -bradly
> >
> > > Going forward, Cisco no longer recommends
> > > the use in our networking products of memory
> > > products sold by third parties.  Cisco has therefore
> > > discontinued the "Approved Vendor List" we have
> > > maintained in the past.  In the event your company
> > > contacts Cisco with a support issue, and Cisco
> > > determines that the support issue you have reported
> > > is one that arises from your company's use of a third
> > > party memory product, Cisco may, in its discretion,
> > > refuse to provide technical assistance to help
> > > resolve the issue you have identified, whether
> > > such assistance would be provided under a product
> > > warranty or under a support plan such as SmartNet.