nanog mailing list archives
RE: AT&T Broadband
From: "Vivien M." <vivienm () dyndns org>
Date: Wed, 19 Dec 2001 00:54:28 -0500
-----Original Message----- From: owner-nanog () merit edu [mailto:owner-nanog () merit edu] On Behalf Of Majdi S. Abbas Sent: December 19, 2001 12:48 AM To: Matthew S. Hallacy Cc: nanog () merit edu Subject: Re: AT&T Broadband On Tue, Dec 18, 2001 at 08:04:30PM -0600, Matthew S. Hallacy wrote:Yes, this is correct.Sounds like an issue for the e-mail or telephone support people at your provider, then. It's amazing what you can find out by actually picking up a telephone these days.
You're actually suggesting calling up phone support for a residential cable Internet service? Come on: these people wouldn't know what 24/8 meant if every piece of networking equipment with an IP in 24/8 landed in front of their office. They wouldn't know what TCP ports are, either, and they'd probably just say "sorry, we only support Internet Explorer and Outlook Express" Oh, and email support is generally worse... Often, it goes to /dev/null and you don't even get to be "entertained" by a reply that doesn't have anything to do with the question. IMHO, the best way to get problems fixed with these things is to befriend their admins, and the NANOG mailing list seems like a perfectly good place to find out who they are... Vivien -- Vivien M. vivienm () dyndns org Assistant System Administrator Dynamic DNS Network Services http://www.dyndns.org/
Current thread:
- AT&T Broadband Matthew S. Hallacy (Dec 18)
- <Possible follow-ups>
- Re: AT&T Broadband Christopher Schulte (Dec 18)
- Re: AT&T Broadband Matthew S. Hallacy (Dec 18)
- Re: AT&T Broadband Majdi S. Abbas (Dec 18)
- RE: AT&T Broadband Vivien M. (Dec 18)
- Re: AT&T Broadband Peter Galbavy (Dec 19)
- Re: AT&T Broadband Simon Higgs (Dec 18)
- RE: AT&T Broadband James (Dec 19)
- RE: AT&T Broadband Simon Higgs (Dec 20)
- RE: AT&T Broadband John A. Tamplin (Dec 20)
- RE: AT&T Broadband Miles Fidelman (Dec 20)
- Re: AT&T Broadband Peter Galbavy (Dec 21)
- Re: AT&T Broadband Miles Fidelman (Dec 21)
- Re: AT&T Broadband Matthew S. Hallacy (Dec 18)
- Re: AT&T Broadband Matthew S. Hallacy (Dec 19)