RE: Wanted: Clueful Individual @ TeleGlobe.net

[Hal Murray <murray () pa dec com>]

> Out of curiousity, how does the telco world handle this?  When some one
> signs up for MCI longdistance, I assume that on some calls they will cross
> off the MCI network (and potentially though several others) that will be
> piled mile high in static.  The customers will complain about their

I have one case to report.  If it's typical, then the telco world 
tracks all the grumbling/finger-pointing I've seen here. 

I was trying to call 800-xxx-xxxx.  It didn't work.  I forget the 
details, but it was roughly:

  PacBell (my local carrier) said it wasn't their problem.  AT&T 
  (my long distance carrier) said it wasn't their problem, but they 
  told me which carrier owned that number.  Of course, they couldn't 
  fix it - their end worked OK.  Some operator tried it and said 
  "works for me". 
  
I'm pretty sure some local switch had a bad entry in the routing 
table for that number. 

I talked to one semi-clued person, perhaps because I called during 
lunch.  They couldn't get it fixed right away, but at least sounded 
like they would look into it.

Fortunately, I wasn't in a hurry.  It was working in a day or two 
when I tried again. 

Sound familiar?

I considered calling the PUC to see how things like that should get 
handled but didn't get around to it.