nanog mailing list archives
Re: FW: Tech contact for Qwest?
From: Dean Robb <pceasy () norfolk infi net>
Date: Tue, 24 Aug 1999 20:01:26 -0400
At 14:03 8/21/99 -0400, Charles Sprickman wrote:
On Sat, 21 Aug 1999 fulton () uit org wrote:Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on certs and begin hiring based on raw intelligence...then maybe we can get the overall clue factor back to a reasonable level.That's true I think. Most of the people I ask questions of posess neither a CCIE nor a comp-sci degree. Some do, but not enough to convince me that real-world experience and contact with knowledgeable people isn't a valid "education". How many folks here that consider themselves a "leader" in net ops at their place of employ were formally educated?
Here's a perfect example of the "Piece of paper means nothing" scenario: I was on a system deployment today for a national funeral home chain. After working with their tech support guy to get the router configured the way they wanted it, he told me I needed a crossover cable to connect it to the hub. I disagreed and suggested we at least try to use the normal RJ-45 I had in my hand. That got me kicked up one level to another tech who told me that the previous tech "had a college degree and is our expert, so go get a crossover cable". Again, I balked and wanted to at least try to connect using the cable in my hands. That got me bumped up again several times, eventually coming to the Vice President in charge of the deployment who told me "we've got certified experts who say you need that cable so go get it!". (Anyone see this coming?). I got the cable - and of course it didn't work. The normal cable did (DUH!). So I had 3 "certified" "experts" and a "college degree" who told me that I needed something that I didn't - and refused to even *try* it my way; and were wrong. "NSI and ICANN - on the next Springer!" Dean Robb Owner, PC-EASY (757) 495-EASY [3279] On-site computer repairs, upgrades and consultations Senior Reviewer, WWW.TheGamers.Net - an IEN affiliate.
Current thread:
- RE: FW: Tech contact for Qwest?, (continued)
- RE: FW: Tech contact for Qwest? Marcellus Smith (Aug 21)
- RE: FW: Tech contact for Qwest? Eric Germann (Aug 22)
- Engineers for the better... Marcellus Smith (Aug 22)
- Re: FW: Tech contact for Qwest? Paul Vixie (Aug 22)
- Re: FW: Tech contact for Qwest? Nathan Stratton (Aug 22)
- Re: FW: Tech contact for Qwest? Paul A Vixie (Aug 22)
- Re: FW: Tech contact for Qwest? Mike Heller (Aug 22)
- Re: FW: Tech contact for Qwest? Henry R. Linneweh (Aug 22)
- Re: FW: Tech contact for Qwest? Richard Irving (Aug 22)
- Re: FW: Tech contact for Qwest? Alex P. Rudnev (Aug 23)
- Re: FW: Tech contact for Qwest? Dean Robb (Aug 24)
- Re: FW: Tech contact for Qwest? Dana Hudes (Aug 24)
- Re: FW: Tech contact for Qwest? Eric Germann (Aug 24)
- Re: Tech contact for Qwest? Mike Heller (Aug 23)
- Re: Tech contact for Qwest? Randy Bush (Aug 23)
- How it's really done... Marcellus Smith (Aug 23)
- Re: Tech contact for Qwest? Mr. James W. Laferriere (Aug 23)