Kaspia E-mail to the group

["William B. Norton" <wbn () merit edu>]

Hi all -

Here is an apology from Kaspia for the e-mail sent to the individuals on
the nanog mailing list.  It appears to have been an unintentional error.

Bill

> To all NANOG members who attended the NANOG confererence in Florida last
> month:
>
> It has been brought to my attention that Kaspia Systems has sent an
> unsolicited email to many of you who did not attend our reception at the
> show in Florida.  I would like to take this opportunity to apologize for
> this breach of internet protocol, and to assure you that it was a case not
> knowing the rules vs. willfull violation of the rules.
>
> I was lead to believe that we were sending a personal email to the 40 or so
> of you that attended our reception, an action I approved.  What actually
> happened was that our telemarketing group apparently decided that if 40 was
> good, 400 must be great, and proceeded to email everyone on the NANOG list,
> one at a time.  This action I do not approve of, nor does Kaspia Systems
> believe that unsolicited email is a proper use of the internet.
>
> Please accept my apologies on behalf of Kaspia Systems and be assured that
> this will not happen again.
>
> Jeff Erwin
> President & CEO
> Kaspia Systems
> (503) 644-1800
=========================== Offending Message===============================
> From: psprague () kaspia com (Pam Sprague)
> To: <XXX () XXX XXX XXX>
> Date: Wed, 2 Jul 1997 13:15:48 -0700
> X-MSMail-Priority: Normal
> X-Priority: 3
> X-Mailer: Microsoft Internet Mail 4.70.1161
> MIME-Version: 1.0
> Content-Type: text/plain; charset=ISO-8859-1
> Content-Transfer-Encoding: 7bit
> Message-ID: <19970702202132694.AAP219@Sales.kaspia>
>
> July 2, 1997
>
> Dear XXXXXXXX,  
>
> We very much appreciate the enthusiasm shown our product by all of you
> at the cocktail reception we sponsored at the Hyatt last month.  Many of
> you commented about Kaspia's significance and relevance after seeing the
> excellent presentation "Introduction to Network Performance
> Measurement" given by Daniel McRobb of ANS.
>
> Dan's presentation stressed the importance of collecting, reducing and
> trending various network statistics in order to perform capacity
> planning and trouble-shooting.  This is the best way to get the greatest
> return from the two biggest costs of operating a network: Bandwidth and
> Personnel.  Most organizations do not have the resources to provide for
> comprehensive network performance management; Kaspia was designed
> specifically to meet that challenge.
>  
> We already have meetings scheduled with several of you to determine your
> specific requirements and to arrange for a comprehensive on-site
> evaluation of our capability.  For those of you that could not attend
> our reception and would like to arrange for an individual presentation, 
> please contact us at  http://www.kaspia.com/prod_info.htm ; we will 
> have an account team schedule a session with you, at your location, at a 
> time that is convenient for you.  Also, if you would like one of our hats,
> we're making more!
>
>  
> Thank you again for you enthusiasm and we look forward to being of
> service.
>
> Sincerely,
>
>
>
> William H. Ross
> Product Manager
>
> 408-353-5764
> 408-353-5765 FAX
> bross () kaspia com 
--------------------------------------------------------------
William B. Norton       <wbn () merit edu>              (313) 764-9430