nanog mailing list archives
Re: outages, quality monitoring, trouble tickets, etc
From: hwb () upeksa sdsc edu (Hans-Werner Braun)
Date: Thu, 23 Nov 95 15:57:09 PST
Do you really want outage and downtime on public record, or do you want easier access to clueful folx?
A clueful expert system running on a data base collecting information from all over the place, and answering questions automatically, would be a good start. Like an automatic responder at something like this FCC NRC someone mentioned earlier. No need to send me random outage email, until I perceive a problem. I get enough email even without that. I care about fixing problems. The problem is that there is no working procedure if a problem is being perceived, that results in information to a user in near real-time. The underlying issue is no overall Internet management, or at least coordination, at this time. In a computer network we *do* have the technology to do such things, you know. It requires willingness to do it more than it needs technology at this point of time.
Current thread:
- outages, quality monitoring, trouble tickets, etc William Allen Simpson (Nov 22)
- <Possible follow-ups>
- Re: outages, quality monitoring, trouble tickets, etc Sean Donelan (Nov 23)
- Re: outages, quality monitoring, trouble tickets, etc Alan Hannan (Nov 23)
- Re: outages, quality monitoring, trouble tickets, etc Hans-Werner Braun (Nov 23)
- Re: outages, quality monitoring, trouble tickets, etc Matt Zimmerman (Nov 25)
- Re: outages, quality monitoring, trouble tickets, etc Ehud Gavron (Nov 24)
- Re: outages, quality monitoring, trouble tickets, etc Alan Hannan (Nov 24)
- Re: outages, quality monitoring, trouble tickets, etc Ehud Gavron (Nov 24)
- Re: outages, quality monitoring, trouble tickets, etc Alan Hannan (Nov 23)
- Re: outages, quality monitoring, trouble tickets, etc Alan Hannan (Nov 25)
- Re: outages, quality monitoring, trouble tickets, etc Matt Zimmerman (Nov 25)
- Re: outages, quality monitoring, trouble tickets, etc Jonathan Heiliger (Nov 26)
- Re: outages, quality monitoring, trouble tickets, etc Sean Doran (Nov 27)