Interesting People mailing list archives
a personal rant on Apple and their customer nasty behavior
From: David Farber <dave () farber net>
Date: Wed, 16 Jul 2008 09:57:42 -0700
I went to my local apple store to see about getting a new iPhone (and giving my old one to my son). Last week was a zoo and so today the line was short-- maybe 15 people. So I asked about coming back latter. They said that even now the line would talke 2 hrs !!! and that even if I was on the line they could not assure me that there would be a unit available at the end of 2 hours. Maybe that leads to good PR with newspapers and photos but I am pissed . They make computers and online systems don't they. Even the museums know how to handle crowd -- assigned times and "inventory control or just handing out tickets for "seats". Why oh why do I deal with these people. As soon as there is real competition I don't intend to . By the way, the people in the store are GREAT and friendly, they are doing what they were told to do not what they would do if left alone. Dave ------------------------------------------- Archives: https://www.listbox.com/member/archive/247/=now RSS Feed: https://www.listbox.com/member/archive/rss/247/ Powered by Listbox: http://www.listbox.com
Current thread:
- a personal rant on Apple and their customer nasty behavior David Farber (Jul 16)
- <Possible follow-ups>
- Re: a personal rant on Apple and their customer nasty behavior David Farber (Jul 16)
- Re: a personal rant on Apple and their customer nasty behavior David Farber (Jul 17)
- Re: a personal rant on Apple and their customer nasty behavior David Farber (Jul 17)
- a personal rant on Apple and their customer nasty behavior David Farber (Jul 17)
- Re: a personal rant on Apple and their customer nasty behavior David Farber (Jul 30)
- Re: a personal rant on Apple and their customer nasty behavior David Farber (Jul 31)
- Re: a personal rant on Apple and their customer nasty behavior David Farber (Jul 31)