Comcast Cuts Off Heavy Internet Users

[David Farber <dfarber () cs cmu edu>]

Begin forwarded message:

From: "Tom Fairlie" <tfairlie () frontiernet net>
Date: August 26, 2007 5:19:35 PM EDT
To: <dave () farber net>
Subject: Comcast Cuts Off Heavy Internet Users

Comcast Cuts Off Heavy Internet Users
Customers complain bandwidth limits are secret

By Joseph S. Enoch
ConsumerAffairs.Com

Comcast has warned broadband Internet customers across
the country to curb their downloading or wind up on the curb.

The company has a bandwidth limitation that, if broken, can
result in a 12-month suspension of service. The problem,
according to customer complaints, is that the telecom giant
refuses to reveal how much downloading is too much.

The company, which a few years ago advertised the service
as “unlimited” has an “acceptable use policy” which enforces
the invisible download limit.

The 23-part policy, states that it is a breach of contract to
generate “levels of traffic sufficient to impede others' ability to
send or retrieve information.” But nowhere does it detail what
levels of traffic will impede others.

[...]

Full article: http://consumeraffairs.com/news04/2007/08/ 
comcast_ban.html?imw=Y

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