-- more on -- GOP Outsources Fundraising

[Dave Farber <dave () farber net>]

> From: Suresh Ramasubramanian <suresh () hserus net>
>
> God knows that I'm no fan of the indian call center boom (which looks like 
> the next big thing after the dotcom bust), but there's a lot of stuff that 
> y'all just don't understand about Indian call centers.
>
> "Underpaid"?  Don't translate dollars directly to indian rupees.
>
> Think "purchasing power".
>
> Typical US call center employees are random dropouts, and fairly poorly 
> paid - it is the online equivalent of burger flipping at McDonalds.
>
> In India, because local call centers prefer to hire people who already 
> speak good english (and then train them to sound like they are from the 
> midwest or new jersey or somewhere) ... what basically happens is that 
> they take their pick of kids from the best colleges in the country - even 
> *CS grads*.  I've seen a lot of college kids who basically work for a year 
> or two in call centers before going on to a postgrad course.
>
> And the call center employees here are basically heavily overpaid for 
> their skill level (speak english? know how to use word and outlook? good, 
> you are hired!).  Really fancy offices, free food and soft drinks, lots of 
> random treats (movie tickets, discounts on expensive vacations ...).  90% 
> of them are fresh out of college and still living with their parents - so 
> most of this salary is disposable income, and boy, do they dispose of 
> it.  Nightclubs, expensive vacations, expensive clothes and restaurants ...
>
> "Poorly paid" doesn't come anywhere into the equation.
>
> I could go on ranting but have a plane to catch going back home from 
> chairing the largest antispam conference in Asia, at Busan - 8/25 ... see 
> http://www.apcauce.org for more details.  People (govt bodies, ISP 
> associations, etc) from at least 10 asia-pacific region countries - korea, 
> singapore, etc attended this event

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