Re: Incident tracking database

[Holger Kipp <Holger.Kipp () alogis com>]

Danny (Danny () drexel edu) wrote: 

> Hey guys,
> I've been looking for ages now and have not been able to find a real web based
incident tracking system, so what I'd like to do is just throw the question out to 


There are several Trouble-Ticket Systems available.

See for example gnats (which is email-based, but there is a webfrontend available)
or the oneorzere Helpdesk System (open source, at http://helpdesk.oneorzero.com).

For a very good and detailed overview, see http://linas.org/linux/pm.html

Another very customizable system is scarab (http://scarab.tigris.org/) - looks very
good to me, though it has some requirements (Java SDK1.3 or higher, Ant, Tomcat,
MySQL or Postgres).

Hope this is of some help.

Regards,
Holger Kipp
(sysadmin alogis AG, Berlin)

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