Full Disclosure mailing list archives
RE: House approves spyware legislation
From: "Randal, Phil" <prandal () herefordshire gov uk>
Date: Thu, 7 Oct 2004 17:29:26 +0100
Simon says:
Of course, if they are able to browse the internet for a bit, I (the tech guy) can help them so they can download an anti-malwarez such as ad-aware. But sometimes, they have browser hi-jackers and can't browse at all, all they get is "some Super-ultra-search could not be found." all the time. And if that is the case, all I can do is refer them to computer specialists that can reinstall windows and backup their files, charging them 70$ for it and taking a whole day or more for it!
As a tech support guy you could have talked them through using the command-line ftp client. 1: you ping ftp.mozilla.org and note the IP address (in case their DNS is hosed) 2: tell them how to open a "DOS" box 3: from that DOS box ftp to ftp.mozilla.org 4: navigate them to the Firefox 1.0PR release and tell them how to download it 5: install aforementioned browser 6: use that to get McAfee's Stinger, anti-spyware tools etc (if DNS is broken, that may require your help to determine appropriate IP addresses instead of host names) 7: tell them that if they keep using the browser they've just downloaded their spyware problems will be minimised :-) .... and so on. I've actually done this procedure for someone whose IE refused to co-operate. Cheers, Phil ---- Phil Randal Network Engineer Herefordshire Council Hereford, UK _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.netsys.com/full-disclosure-charter.html
Current thread:
- Re: House approves spyware legislation, (continued)
- Re: House approves spyware legislation Mark Shirley (Oct 06)
- Re: House approves spyware legislation Valdis . Kletnieks (Oct 06)
- Re: House approves spyware legislation James Tucker (Oct 06)
- Re: House approves spyware legislation RandallM (Oct 06)
- Re: House approves spyware legislation Bankim J. Tejani (Oct 06)
- Re: House approves spyware legislation Simon (Oct 07)
- Re: House approves spyware legislation Bankim J. Tejani (Oct 07)
- Re: House approves spyware legislation Simon (Oct 07)
- Disclosure policy in Re: RealPlayer vulnerabilities Martin Viktora (Oct 07)
- Re: House approves spyware legislation Bankim J. Tejani (Oct 06)
- Re: House approves spyware legislation Eric Paynter (Oct 07)
- RE: House approves spyware legislation Simon (Oct 07)
- RE: House approves spyware legislation Simon (Oct 07)
- Re: House approves spyware legislation Valdis . Kletnieks (Oct 07)
- Re: House approves spyware legislation Simon (Oct 07)
- RE: House approves spyware legislation WB (Oct 07)
- Re: [Bulk] RE: House approves spyware legislation Byron L. Sonne (Oct 07)