Firewall Wizards mailing list archives
Re: VPN question
From: "Chris Wargaski" <cwargaski () rmstsi com>
Date: Mon, 27 Nov 2006 23:35:47 -0600
Bernadette-- This very well might be a problem with the VPN server at the client's office, or some hiccup at your location. You should pin-point that right away. If your client's firm is using a PIX, some of the clients may be using the Cisco VPN client. Can you find out if they all use the MS built-in VPN client or if there is a mix? It would also be good to know if they can: 1) ping their default gateway when everything is working fine 2) ping their default gateway when they lose the VPN/Internet connectivity 3) ping something on the Internet (say, www.trusecure.com) when everything is working fine 4) ping something on the Internet when there is an outage cjw From: firewall-wizards-bounces () listserv icsalabs com [mailto:firewall-wizards-bounces () listserv icsalabs com] On Behalf Of Henderson, Bernadette Sent: Monday, November 20, 2006 1:00 PM To: firewall-wizards () listserv icsalabs com Subject: [fw-wiz] VPN question I have a home grown network in my office for clients to use.(Outside of my work network) The problem is that the amount of persons using it is growing every time they come to my office for work for about a month straight then leave for 6 months. All of them want to connect back to their home office using the microsoft built in vpn client. They also now use a Pix firewall which I have no knowledge of but they do have a consultant who runs it for them. There are about ten users. The dilemma I have is that about every 18 hours they all getting booted out of their vpn and say they cant get onto the internet. It lasts about 5 to ten minutes and about the time I get on the road to come in to see whats wrong, they are back up and running again. They are working night and day weekends too... In my office I have a T1 going to a cisco router, to a linksys router for nat and then to and hp switch then piped over to the port in the room to netgear switchboxes at the conference room tables. My network guys say the T1 is fine etc etc.. I cant really see much of anything from the linksys. What should I be looking for to uncover what is booting them out and back up again so quickly? I called their tech guy to look at the firewall log and am waiting for feedback. Thanks in advance Bernadette
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Current thread:
- VPN question Henderson, Bernadette (Nov 22)
- Re: VPN question Scott Pinzon (Nov 27)
- Re: VPN question Dave Piscitello (Nov 27)
- Re: VPN question Chris Wargaski (Nov 28)
- Re: VPN question Scott Pinzon (Nov 27)