Firewall Wizards mailing list archives
Re: Opinion: Worst interface ever.
From: StefanDorn () bankcib com
Date: Tue, 5 Jul 2005 09:01:54 -0500
I can't even imagine trying to audit the "we'll pick the most exact
match"
ruleset evaluation of one of these beasts. If I thought there was any chance the old software would work with the new box, I'd be loading that tomorrow. My "same vendor" rationale is right out the window- the two products aren't even close- other than the fact they're both red.
The 7.x series of software does this- precedence is based on how specific each rule is. The most specific rules are evaluated first, and so on. Of course, the software itself does nothing to show you the order they are in. I think I recall reading that in the newer "Fireware Pro" software, you can manually set precedence. Maybe it hasn't been implemented yet.
While I'm ranting- what's with support hours from 9-6pm *at my
location*?
Hello Watchguard- firewalls are *production* boxes, downtime doesn't get scheduled for when the users are still working!
The good news is, they have a support forum with some pretty helpful Watchguard people moderating it, and even a few customers who try to help people out. Bad news is, I've yet to get a question completely answered via their incident response system. Barring disaster, I generally try to figure a problem out myself, since every time I contact support they immediately request that I let them connect and play with the configuration..which isn't going to happen. It makes me wonder if outsourcing can really be worth it, considering the fact that it generally results in customers getting irritated with it and then requesting a US representative anyway. Why not just get it right the first time? Stefan _______________________________________________ firewall-wizards mailing list firewall-wizards () honor icsalabs com http://honor.icsalabs.com/mailman/listinfo/firewall-wizards
Current thread:
- Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Re: Opinion: Worst interface ever. Marcus J. Ranum (Jul 05)
- Re: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Re: Opinion: Worst interface ever. Marcus J. Ranum (Jul 05)
- Re: Opinion: Worst interface ever. Darren Reed (Jul 06)
- Re: Opinion: Worst interface ever. Paul D. Robertson (Jul 06)
- Re: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Re: Opinion: Worst interface ever. Adam Jones (Jul 05)
- Re: Opinion: Worst interface ever. Dave Piscitello (Jul 05)
- Re: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Re: Opinion: Worst interface ever. Marcus J. Ranum (Jul 05)
- Re: Opinion: Worst interface ever. StefanDorn (Jul 05)
- Re: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Re: Opinion: Worst interface ever. StefanDorn (Jul 05)
- Re: Opinion: Worst interface ever. Jan Tietze (Jul 06)
- Re: Opinion: Worst interface ever. Dave Piscitello (Jul 18)
- Re: Opinion: Worst interface ever. sin (Jul 21)
- Re: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- RE: Opinion: Worst interface ever. Paul D. Robertson (Jul 05)
- Firewall Log Analysis - Computer vs. Human Adrian Grigorof (Jul 06)
- Re: Firewall Log Analysis - Computer vs. Human Kevin (Jul 06)
- Re: Firewall Log Analysis - Computer vs. Human Devdas Bhagat (Jul 06)