Hardware tokens for remote access authentication

[Bill Kyle <bill.kyle () jhu edu>]

I have been requested to do a pilot on the use of hardware tokens for remote 
access authentication.

I am looking for security staff real world experience with a deployment of 
ideally of several hundred users. I would like to know things to help me 
determine the total cost of ownership, e.g., token failure rate, user failure 
rate :) (needing pin reset), server issues, etc.

Please feel free to reply directly to me so as not to clutter the list. 
Thanks!
-- 
Best wishes,
Bill Kyle
Sr. Systems Software Architect
410.516.3364
Johns Hopkins Network Security
Johns Hopkins University and Medical Institutions
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