Re: KnowBe4 Training and Phishing Sim

[WALTER KERNER <walter_kerner () FITNYC EDU>]

Hi.  We have just started with Knowbe4 this semester so we've only started
to get our feet wet with it.  We have the platinum level.  I can say that
in setting up with white hat phishing exercise I find the console very easy
to use and almost 100% customizable. The customer service so far has been
awesome - our rep is very helpful and available to answer questions.









Walter Kerner

Assistant Vice-President and CISO

[image: blue]

333 7th Avenue, 13th Floor

New York, NY 10001

Voice: 212-217-3415



*From:* The EDUCAUSE Security Constituent Group Listserv [mailto:
SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *Weston Woolworth
*Sent:* Friday, August 31, 2018 11:27 AM
*To:* SECURITY () LISTSERV EDUCAUSE EDU
*Subject:* Re: [SECURITY] KnowBe4 Training and Phishing Sim



Hi Chris,



We started with Gold because it had a lower price and had a number of good
resources, however we shifted over to Diamond recently – primarily for
their FERPA training, and other relevant modules to us as Higher Ed. For
the most part though, Gold was highly effective.



*WESTON WOOLWORTH*

Director of IT Operations

661.362.2345 | wwoolworth () masters edu

[image: Machine generated alternative text: THE MASTER'S UNIVERSITY]



*From:* The EDUCAUSE Security Constituent Group Listserv <
SECURITY () LISTSERV EDUCAUSE EDU> *On Behalf Of *Davis, Chris
*Sent:* Friday, August 31, 2018 7:37 AM
*To:* SECURITY () LISTSERV EDUCAUSE EDU
*Subject:* [SECURITY] KnowBe4 Training and Phishing Sim



For those of you that have KB4, what level of their package do you have and
are you satisfied with it?  We are looking at the options they offer and
are trying to determine which level is appropriate for us.  While I like
the offerings in the Platinum package, specifically the custom tailored
training that responds to how people interact with the phishing sims, I am
also wondering if it is really necessary and is it worth the cost.  Any
input would be appreciated.



Thanks!



Chris





*Christopher Davis, Ph.D.*
Chief Information Officer
Assistant Professor of Education
Apple Teacher
Lourdes University
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cdavis () lourdes edu

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