Re: Self-Service Password Reset Tool Recommendations

[Rick Baker <richard.baker () GALLAUDET EDU>]

We use AD Self Service Plus with ManageEngine that gave user the ability to
unlock if needed:
https://www.manageengine.com/products/self-service-password/

Rick Baker
Director, IT Projects
Gallaudet Technology Services

On Mon, Oct 10, 2016 at 9:56 AM, Barton, Robert W. <bartonrt () lewisu edu>
wrote:

> If you use Ellucian products, look at Okta.
>
> Robert W. Barton
> Director of Information Security
> Lewis University
> One University Parkway
> Romeoville, IL  60446-2200
> 815-836-5663
>
> -----Original Message-----
> From: The EDUCAUSE Security Constituent Group Listserv [mailto:
> SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Boyd, Daniel
> Sent: Monday, October 10, 2016 7:11 AM
> To: SECURITY () LISTSERV EDUCAUSE EDU
> Subject: Re: [SECURITY] Self-Service Password Reset Tool Recommendations
>
> We use ReACT by ASPG.  It works for both our AD accounts and for our
> Office365 accounts.  Our constituents can reset both passwords at the same
> time or keep them separate.  I don't have any idea of the licensing costs
> as that is handled elsewhere, but we have very few issues with it.
> Faculty, staff and students not only can reset their passwords, but also
> unlock their AD accounts through the portal.  On-boarding is simple and it
> allows unlock codes to be sent to alternate email addresses or via SMS
> texts, or the user can answer their security questions to reset their
> password.
>
> It has worked well for several years now.
>
> Dan
>
>
> Daniel H. Boyd (94C)
> Senior Network Architect
> Network Operations
> Information Security Advisory Group Chair Berry College
> Phone: 706-236-1750
> Fax:     706-238-5824
>
> There are two rules to follow with your account passwords:
> 1. NEVER SEND YOUR PASSWORD VIA EMAIL (TO ANYONE)!!!!!
> 2. If unsure, consult rule #1
>
>
>
> -----Original Message-----
> From: Justin Harwood [mailto:Justin.Harwood () CPCC EDU]
> Sent: Friday, October 07, 2016 3:04 PM
> Subject: Self-Service Password Reset Tool Recommendations
>
> I would like to ask this community what you all recommend for a
> self-service password reset tool that is used by students/faculty/staff?
>
> Thank you,
>
> Justin Harwood
>
>
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