Re: Self-Service Password Reset Tool Recommendations

[Thomas Carter <tcarter () AUSTINCOLLEGE EDU>]

We use ManageEngine ADSelfService Plus. We also use its functionality to notify users of impending password expiration.

One item we did struggle with was choosing good security questions. So many simple questions are easily answered by a 
quick perusal of a Facebook profile. Balancing secure with easy to recall is very difficult. 

Thomas Carter
Network & Operations Manager / IT
Austin College
900 North Grand Avenue 
Sherman, TX 75090
Phone: 903-813-2564
www.austincollege.edu



-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Justin 
Harwood
Sent: Friday, October 7, 2016 2:04 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Self-Service Password Reset Tool Recommendations

I would like to ask this community what you all recommend for a self-service password reset tool that is used by 
students/faculty/staff?

Thank you,

Justin Harwood


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