Re: Email account used by multiple people

[Allison Dolan <adolan () MIT EDU>]

The situation I've seen is somewhat related to the PA access to
manager email - its the admin assistant,  who is out on vacation or
sick, and the person (employee or temp) who is filling in is simply
given access to the AA's account, as the fastest/easiest way to
ensure that business continues transparently.   If it is an employee,
that enables them to keep their regular job separate from their
backfill job; for a temp, it may sidestep the need to create a new
account.

......Allison  Dolan (617-252-1461)



On Mar 11, 2010, at 4:21 PM, Russell Fulton wrote:

> On 12/03/2010, at 9:04 AM, Kenneth Arnold wrote:
>
> > What is your policy regarding the creation of an email address to be
> > shared by several users such that each person has the password to the
> > account?  I am not referring to an alias that can distribute email to
> > multiple people but an actual account with a password.  I have been
> > resistant to the creation of these accounts because I feel that
> > there is
> > no accountability for what is done with the account because many
> > people
> > share it.  I am getting requests to create these types of accounts
> > and I
> > would like to know how other schools deal with this issue.
>
> we have found that most legitimate business need are handled by
> creating mailboxes that are shared at the server (i.e. IMAP or
> Exchange level).   Typically need is for PA to access Dean/Hod/
> senior manager email.
>
> This model also works for service type accounts -- when a user is
> to deal with an incoming email they can move it out into their own
> inbox.
>
> Russell