Re: Self Service password Resets

["Tupker, Mike" <mtupker () MTMERCY EDU>]

We were using SSRPM from tools4ever<http://www.tools4ever.com/products/self-service-reset-password-management/>. 
Despite the name a pretty good product.  There is a GINA addon for windows but no MAC desktop app. There is also a web 
interface. We decided on this one because when used in concert with one of their other products it can kick off scripts 
or other tasks, which we used to pass password reset information to google apps accounts. Beware though, licensing is 
done per active directory user object. If the number of user objects in your entire domain exceeds your license the 
software will stop working (including service accounts). The software also didn't require an AD schema change which was 
nice. (I'm probably being a little paranoid but I really don't like doing non-MS required schema changes to AD).

In short it worked pretty well for our needs, but the licensing requirements got us in the end, so we are also in the 
market for a new self service password system.

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of WILLIAM 
I ARNOLD
Sent: Thursday, October 22, 2009 7:56 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Self Service password Resets

We here at the University of Tampa would like to implement some form of self service password reset program that would 
work on both Windows and Mac platforms. Can anyone recommend a product that you may be using. We have about 6,000 
students and 600 staff/faculty that we would provide support for. If you are only using for windows based clients I 
would be interested in that product as well. Thanks
Bill Arnold

William I. Arnold IV
Network Security Engineer
The University of Tampa
warnold () ut edu
813-253-6284

"In God we Trust", all others we virus scan.