Re: RT-IR experiences

["E. Todd Atkins" <todd.atkins () UCSB EDU>]

I've been using it since it's early, and somewhat buggy, days. I find
it invaluable for both tracking incidents and quickly pulling out
metrics when management wants a report. If you decide to use it, then
you should learn how to use the CLI. It will make migrating much easier.

E. Todd Atkins
Network Security Coordinator
Office of Information Systems and Technology
University of California, Santa Barbara

On Jul 21, 2008, at 11:12 AM, Melissa Muth wrote:

> We're considering deploying RT-IR for tracking incidents. If you are
> using it, we'd appreciate hearing about your experiences.
>
> Based on a survey conducted by H. Morrow Long about 2 years ago, 28%
> of respondents were using RT, and 10% were using RT-IR. Since RT-IR
> was enhanced significantly around that time, I wonder if anyone has
> migrated to it in the past two years.
>
> Thanks in advance!
>
> Melissa
> --
> Melissa Muth
> Sr. Information Security Analyst
> Information Systems & Computing
> University of Pennsylvania
> muthm () isc upenn edu   215-573-6798