Re: DCMA Incidents

[Ariel Silverstone <ariel.silverstone () TEMPLE EDU>]

Same thing at Temple



Thank you,



Ariel Silverstone

  _____

From: The EDUCAUSE Security Discussion Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Lance Jordan
Sent: Friday, October 17, 2003 9:41 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] DCMA Incidents



Frank

At RU we handle these notifications like any other abuse complaint that
comes into the university.  We have a ticketing system that dispatches the
complaint to the departmental unit computing specialist.  In the case of
students who live in the dorm it would go to the Resnet staff.  In the case
of students who use our dialups, the ticket is dispatched to the staff who
handle student email servers.

regards

Piscitello, Frank wrote:



Does anybody out there have some good standard practice documents on
handling DCMA violations?  I'm looking for notifications to students, and
also suggestions for data management of incidents.  I'm currently using HEAT
(Help Desk software) for management, but I'm curious to see what others are
doing.

Thanx,
Frank

------------------------------------------------------------------
Frank J. Piscitello, Jr.
Information Security Manager
Office of Information Security
Networking & Telecommunications
West Chester University of PA
West Chester, PA 19383
Phone: 610-436-3192
Fax: 610-436-3110

Security is everyone's responsibility.


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--



Lance D. Jordan

Director, Information Protection & Security

Rutgers University Computing Services

(Voice) 732-445-8138           (Fax) 732-445-8023



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