BreachExchange mailing list archives
HSN part of Epsilon breach
From: Jake Kouns <jkouns () opensecurityfoundation org>
Date: Sun, 3 Apr 2011 13:40:27 -0400
*From:* HSN Customer Service <CommunityNews () email-hsn com> *Date:* April 2, 2011 2:00:34 *Subject:* *Important Customer Service Notification* * * * * April 2, 2011 Dear HSN Customer, HSN values your trust and wants to make you aware of a recent incident. We learned from our email provider, Epsilon, that limited information about you was accessed by an unauthorized individual or individuals. This information included your name and email address and did not include any financial or other sensitive information. We felt it was important to notify you of this incident as soon as possible. We apologize for any inconvenience and have outlined below a number of email safeguards to help ensure your privacy online. Email scams, spam, and other attacks on email systems are on the rise, but, by taking certain precautions when receiving emails, you can continue to safely use email for your business and personal needs: - Don't open links or attachments from people you don't know and trust. - Don't provide personal, financial, or other sensitive information when asked to do so by email. Most reputable companies do not ask for such information by email, and, rest assured, we will not do so. - If you receive an email appearing to come from us that does ask you for sensitive information, do not respond, click on any links, or download any attachments. Instead, please inform us immediately at the toll-free number or email address provided below. We take your privacy very seriously and work diligently to protect your information, whether held by us or by our service providers. HSN's internal databases, which store all customer-provided data, were in no way compromised. Our email provider has taken significant steps to further protect the limited customer information held in its databases. If you have any questions or concerns regarding this incident, please contact us toll free at 1-800-933-2887 or email us at <customerservice () hsn com?subject=Important+Customer+Service+Notification> customerservice () hsn com. Sincerely, Gregg Stallwood Senior Vice President, Customer Care – HSN Please do not reply to this email. If you would like to contact us, please call us toll free at 1-800-933-2887 or email us at <customerservice () hsn com?subject=Important+Customer+Service+Notification> customerservice () hsn com. HSN Interactive LLC | Attn: Customer Service | 1 HSN Drive | St. Petersburg, FL 33729
_______________________________________________ Dataloss Mailing List (dataloss () datalossdb org) Archived at http://seclists.org/dataloss/ Unsubscribe at http://datalossdb.org/mailing_list Learn encryption strategies that manage risk and shore up compliance. Download Article 1 of CREDANT Technologies' The Essentials Series: Endpoint Data Encryption That Actually Works http://credant.com/campaigns/realtime2/gap-LP1/
Current thread:
- HSN part of Epsilon breach Jake Kouns (Apr 03)