Security Basics mailing list archives
RE: CA eTrust AV
From: "Kathmann, Nicholas" <nicholas.kathmann () gramercyal com>
Date: Mon, 8 Nov 2004 14:54:49 -0600
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Same here. The management of the product is extremely nice, but once you start getting into specific applications (mail, ISA server, etc) it becomes a nightmare. Their support is horrible, and I feel for you if you ever have to call on Linux support. The responses I got from their "senior support technicians" for Linux support included "Run this EXE", "Click Start, Programs", etc. Thanks, Nicholas Kathmann, CISSP Security Administrator / Technical Architect Gramercy Alumina, LLC Desk - 225.869.2476 Cell - 225.268.8927 nicholas.kathmann () gramercyal com - -----Original Message----- From: Photodemo [mailto:photodemo () dsl pipex com] Sent: Monday, November 08, 2004 2:30 PM To: 'sec-basic list'; 'Sec.Focus FW' Subject: CA eTrust AV Do any of you use CA eTrust Antivirus 7 or 7.1 ? We have 4000 users. Product seems effective but CA support is dreadful. Cannot get simplest of answers. I have a senior engineer teaching their Helpdesk about the product. Anybody have good or bad experience of this product ? Thanks in advance. -----BEGIN PGP SIGNATURE----- Version: PGP 8.0.3 iQA/AwUBQY/dHePkyEKM2cWhEQJPAgCg+JsjabWeTyY8quFrrvDQp0UoZnMAn3Wu 3/ZaYC+EQF5LCKH18jyWivVE =cVQy -----END PGP SIGNATURE-----
Current thread:
- RE: CA eTrust AV justin . schlegel (Nov 08)
- <Possible follow-ups>
- RE: CA eTrust AV Kathmann, Nicholas (Nov 08)
- Re: CA eTrust AV Nicholas Diotte (Nov 08)
- RE: CA eTrust AV Horn Michael (Nov 09)
- RE: CA eTrust AV Lett, Craig (Nov 09)
- Re: CA eTrust AV Robert Mezzone (Nov 09)
- Re: CA eTrust AV Robert Mezzone (Nov 09)
- RE: CA eTrust AV Ryan Behan (Nov 09)
- Re: CA eTrust AV Dan Tesch (Nov 09)
- RE: CA eTrust AV SMiller (Nov 09)
- RE: CA eTrust AV Kris Wingard (Nov 09)