Security Basics mailing list archives
RE: CA eTrust AV
From: justin.schlegel () ICTGROUP COM
Date: Mon, 8 Nov 2004 16:13:24 -0500
I have been managing Etrust Antivirus 7.0 at my company for about 2 years on roughly 9000 desktops. Previously I was running SAV 8.6. CA is working well in my environment. I have found that typically AV is AV when it comes to detecting and stopping viruses. The piece that sold me on CA was its management structure. I like the fact that PC's get their AV policies based on their subnet and not which Parent Server they are connected to (SAV). This helps greatly if you move a lot of PC's from subnet to subnet because you don't have to touch the AV client. I'd love to be able to comment on support however I can't because I don't use it. What I can tell you is that in general I find vendor support to be terrible. In fact, 90% of the times I call any vendor for support I end up resolving the issue while I'm on hold. If you have some specific questions about Etrust Antivirus ask away and I'll do my best to help you out. Just my 2 cents... Justin -----Original Message----- From: Photodemo [mailto:photodemo () dsl pipex com] Sent: Monday, November 08, 2004 3:30 PM To: 'sec-basic list'; 'Sec.Focus FW' Subject: CA eTrust AV Do any of you use CA eTrust Antivirus 7 or 7.1 ? We have 4000 users. Product seems effective but CA support is dreadful. Cannot get simplest of answers. I have a senior engineer teaching their Helpdesk about the product. Anybody have good or bad experience of this product ? Thanks in advance.
Current thread:
- RE: CA eTrust AV justin . schlegel (Nov 08)
- <Possible follow-ups>
- RE: CA eTrust AV Kathmann, Nicholas (Nov 08)
- Re: CA eTrust AV Nicholas Diotte (Nov 08)
- RE: CA eTrust AV Horn Michael (Nov 09)
- RE: CA eTrust AV Lett, Craig (Nov 09)
- Re: CA eTrust AV Robert Mezzone (Nov 09)
- Re: CA eTrust AV Robert Mezzone (Nov 09)
- RE: CA eTrust AV Ryan Behan (Nov 09)
- Re: CA eTrust AV Dan Tesch (Nov 09)
- RE: CA eTrust AV SMiller (Nov 09)
- RE: CA eTrust AV Kris Wingard (Nov 09)