RE: The answer is, "you cant"

["Xphox" <xphox () xphox net>]

Mike, and list,

We wouldn't be oursourcing all our email.  Example, our email from
@domain.com would still be run by us.  However @newsletter.domain.com
would be run by them.  Just to clear it up, incase I was unclear in my
first post.

I've got some awsome responces from you folks, and would really appreciate
anything else you can throw at me.  Especially if you have experience with
this area.

Also could anyone recommend a commercial package that would do something
along the lines of what I was describing?  Preferably running on Windows,
but not necessary.

Thanks,

<snip>Mike Molloy</snip>
> I would agree with Dave and go further by saying that an external
> company could never be as responsive to your companies needs as you
> could be. Our parent company outsourced their email, however on seeing
> our system could be customized and statistics obtained in minutes
> instead of days or weeks they are now installing a new mail system based
> on ours. Email does not have to be insecure just because you allow
> Marketing license to use it as a marketing tool, after all it is very
> good for that purpose. Think long and hard before outsourcing so
> fundamental a tool as email.
>
> Regards
> Mike Molloy
> IT Supervisor
>
>
> -----Original Message-----
> From: Dave Hartnell [mailto:enzeit () xtra co nz]
> Sent: 21 October 2003 23:20
> To: Nicholas Diotte
> Cc: com, Secuirty Basics with SecuirtyFocus.
> Subject: The answer is, "you cant"
>
> Hi Nick. My 2c worth is this.
>
> Outsourcing your email services to a 3rd party not only creates a
> security
> risk but also a commercial one. You would essentially relying on a 3d
> party
> to protect your corporate image and reputation.
>
> Internal and external email is a fundamental service and responsibility
> for
> you to provide and also a key way you can enable marketing to help grow
> your
> business. Emails contain a lot of commercially sensitive information and
> none more so than marketing. Control over how and when that information
> is
> sent is vital to protecting your companies competitive advantage.
>
> I would review the reasons you dont allow marketing to include quality
> content. I assume it either size or security considerations)
>
> Having been involved in marketing before, I can say image does matter.
> The
> look and feel of email content, presentations etc are important to
> looking
> successful.
>
> Try this approach. Sit down with marketing, find out what content
> exactly
> are they looking for in their emails and agree on some standards that
> meet
> those needs and are balanced against what you feel are important IS
> considerations. Then allow them to use your own servers for the job.
>
> All will win, you haven't opened it up to all and sundry (just
> marketing),
> Marketing get what they need. You haven't exposed your company to risk,
> commercial or otherwise and you have enhanced your reason for being and
> should be happy that you are contributing to the bottom line in a
> meaningful
> way.
>
> Kind regards
>
>
> Dave Hartnell
> Company director.
> Enze IT.

-- 
Nick Diotte
Xphox.net
____________________________________________________
Email: xphox () xphox net  Cell: 519.819.0674

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