Re: Some quick Bugzilla statistics

[Evan Huus <eapache () gmail com>]

On Sat, Jan 5, 2013 at 4:54 PM, Guy Harris <guy () alum mit edu> wrote:
> On Jan 5, 2013, at 1:02 PM, Evan Huus <eapache () gmail com> wrote:
>
> > For what it's worth, ask.wireshark.org went online in September 2010,
> > which does line up with the drop in volume on -users and -dev.
> >
> > Tangentially, is it perhaps worth closing -users in order to
> > consolidate all support into the ask site?
>
> There's support and there's discussions.  At least as I understand it, a Q&A site doesn't, and isn't intended to, 
> have the same workflow as a mailing list/discussion board.  Perhaps "into the ask site and Bugzilla" would work - if 
> a user proposes a new feature, that might better be discussed on an RFE filed on Bugzilla than on the ask site, and 
> Bugzilla also accepts more uploads, such as sample capture files.

Fair enough. That's actually one of the things I like about Ubuntu's
Launchpad - it does double-duty as bug tracker and Q&A tracker, and
questions can be magically converted into bugs or enhancement tickets
with a single click, maintaining full history etc.

> (I also find mailing lists easier to work with than any form of Web-based Q&A site/forum, for a variety of reasons; 
> for one thing, following a mailing list just means "subscribing to it and looking at messages as they arrive", it 
> doesn't mean periodically polling the Web site or looking at an RSS feed reader.)

Also true.
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